Vision
Cabarrus County strives to empower people, act intentionally & decisively, and focus on the future.
Mission
Through meaningful partnerships and engagement, we serve and support all on their journey to thrive.
Values
Teamwork: We work together to build a stronger organization. Everyone contributes skills, knowledge and efforts to achieve common goals.
Respect: We value each other. We treat and expect to be treated with respect to shape healthy relationships, foster cooperation, learn and create a welcoming environment.
Communication: We practice clear, accurate and timely communication to support connection, understanding and trust. We involve the right people and remove communication barriers to improve outcomes.
Integrity: We demonstrate integrity by always upholding the organization’s ethical and professional standards. We are dependable and work to establish credibility through honest, transparent actions.
Accountability: We are accountable to ourselves, our team and our community. We are willing to have crucial conversations and pursue opportunities for improvement. We directly address issues, learn from our experiences and respond with professionalism.
Strategic Plan Goals and Strategies
ENGAGEMENT: Strengthen community ties to increase understanding, participation and trust
Strategies
- Improve the value of information, resources and opportunities we offer the community
- Design and implement purposeful relationship-building activities to elevate the County's presence within the community
- Develop new approaches to manage customer requests and establish standards to ensure positive customer experiences
WORKPLACE CULTURE: Support employees through shared actions, values and culture to deliver exceptional service and become an employer of choice
Strategies
- Invest in and foster opportunities for consistent employee support, development and advancement
- Enhance the County’s employee recognition efforts by honoring growth, contributions, achievements and dedication to the organization
- Build strong, supportive teams using an organizational framework that helps employees recognize their strengths, address their weaknesses and adapt to changes for the benefit of the entire team
- Offer employees greater access to information and opportunities to collaborate
STEWARDSHIP: Responsibly manage resources and care for assets to support the interests of our community
Strategies
- Sustain responsible financial practices, uphold mandated responsibilities and meet evolving needs
- Promote and support the maximum efficiency, durability, safety, functionality and sustainability of County assets
- Partner to safeguard natural and historic resources
INNOVATION: Modernize county government to meet current and future needs, improve efficiency and raise the level of accountability
Strategies
- Measure and report progress made toward the County’s strategic and business plans to drive internal performance and accountability
- Develop guidelines to assess and adjust ordinances, policies and procedures for relevance and efficiency
- Create opportunities for employee involvement in the decision-making process and practice responsive leadership
ADVANCEMENT: Create pathways for upward economic mobility to support a prosperous and sustainable future for our community
Strategies
- Connect residents to the full range of County programs and services available to them
- Support efforts to diversify and strengthen the local economy
- Grow internal and external partnerships to accomplish shared goals for prioritized needs
- Align workforce capacity to strategic priorities, population growth and service demand
Approved by the Board of Commissioners, September 18, 2023.
Strategic Plan Scorecard
Review the full FY25 Strategy Scorecard(PDF, 783KB) to learn more about strategy projects under each goal, progress updates and next steps.
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Goal
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Q1 Status
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Q2 Status
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Q3 Status
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Q4 Status
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Advancement: Create pathways for upward economic mobility to support a prosperous and sustainable future for our community
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On Track
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Engagement: Improve the value of information, resources and opportunities we offer the community
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On Track
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Innovation: Modernize county government to meet current and future needs, improve efficiency and raise the level of accountability
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On Track
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Stewardship: Responsibly manage resources and care for assets to support the interests of our community
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On Track
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Workplace Culture: Support employees through shared actions, values and culture to deliver exceptional service and become an employer of choice
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Intentional Hold
Work will begin in FY25 Q3, following the implementation of budgeted compensation and benefits projects.
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Process recap
- January: Research/planning (staff and community inputs); formed Core Team for ongoing feedback
- February: Kickoff with BOC (1) and leadership
- March: BOC feedback on mission/vision (2); leadership goal work
- April: Staff presentations; finalize vision/mission
- May: BOC Endorsement of vision/mission (3); staff pulse survey; community input (ARPA, Gov 101)
- June: Staff feedback on goals and strategies (surveys, discussions, workshops), staff values exercise
- July: Staff inputs on strategies, impact metrics and values; revisions to strategies and metrics
- August: BOC feedback (4), final adjustments
- September-January: Plan launch
- October: Task force creation and planning for alignment with FY25 budget
- Spring 2024: Business plan development
- July 2024: Fully aligned plan and budget
- September 2024: Work Group Kickoff meetings begin
- October 2024: Quarterly Task Force Monitoring meetings begin
Learn about the process Cabarrus County used to develop its new strategic plan.
For questions, feedback or comments on the strategic planning process, contact Strategy Manager Kasia Thompson.