Library Curbside Service
Curbside service allows contact-free delivery of materials. You will receive a notification when your holds are ready for pick up. When you arrive at your branch, call the phone number listed on signage. A staff member will place your materials directly to the trunk of your vehicle. Remain in your vehicle the entire time. Staff members will not accept any returns.
All materials must be returned via book drop. We will follow American Library Association and Centers for Disease Control and Prevention guidelines before returning items into circulation. Due to these additional measures, items will be listed on your account for several days after they have been returned. This delay will not result in additional fines.
Curbside Pick Up Hours and Phone Numbers
- Concord: 704-920-2053
- Harrisburg: 704-920-2316
- Kannapolis: 704-920-2308
Monday - Thursday, 9 am - 7:30 pm
Friday - Saturday, 10 am - 5:30 pm
- Midland: 704-920-2041
Tuesday/Thursday/Saturday, 9 am - 5:30 pm
- Mt. Pleasant: 704-920-2311
Monday - Thursday, 9 am - 6:30 pm
Friday - Saturday, 10 am - 4:30 pm
How to Place a Hold
Fines and Late Fees
All items that were checked out before June 1, 2020 are due on July 1, 2020 (unless renewed). All new checkouts will have a four-week use period, regardless of material type. Wait times for holds and services may be longer than usual as we transition to new procedures.
Updating Cardholder Information
If you registered for a temporary digital card, email a picture of your government-issued photo ID with your home address to firstname.lastname@example.org. Indicate your preferred branch location.
You will need to update your account information on any digital eResource platforms (like Hoopla or RBDigital) with your new library card number in order to retain current digital holds and checked out items.
Library Take Out
Running out of things to read by your favorite authors? Fill out the library take out form to receive a personalized list of 3-5 titles recommended by our staff. Once you receive your list, if you like what we pick, you can place those titles on hold and we will prepare a takeout bag for you to pick up from your preferred branch.
Questions or Comments
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