COVID-19: Employee Health and Wellness

COVID-19: Employee Health and Wellness

Our goals are to support the wellbeing of our employees, use resources wisely and keep our community healthy. Current information that impacts employee health and wellness will reside here.

AIM biometric screenings postponed

AIM biometric screenings are tentatively planned to resume the week of June 29. Once Atrium Health receives confirmation to proceed with the screenings, employees with postponed appointments will be notified so they can reschedule.

  • If you were unable to complete a biometric screening in March due to it being postponed, you will not be penalized. You will still receive the health insurance discount beginning July 1. If you do not meet the AIM requirements, you will be notified in late July on how to begin health coaching to continue receiving the discount after October 1.

  • If you completed a biometric screening in March, but did not meet the AIM requirements, you will receive the health insurance discount for the first quarter (July through September). You will be notified in late June on how to begin health coaching to continue receiving the discount after October 1.

Employee Health Clinic modifications

The Cabarrus County Employee Health Clinic implemented additional measures to help prevent the spread of COVID-19.

Effective March 24, all appointments at the Employee Health Clinic will be conducted by phone. If it is determined you need to be seen in person, an appointment will be scheduled at the Northeast On-Site Clinic.

At this time, the Clinic is unable to test for COVID-19.

All Worker’s Compensation injuries will be seen same day at the Northeast On-Site Clinic. Call ahead to alert the clinic.

Northeast On-Site Clinic Information

  • Phone: 704-403-6980
  • Address: 675 Memorial Blvd, Suite 100, Concord, NC 28025
  • Hours: Monday – Friday, 7:30 am to 4:30 pm (closed daily for lunch: 1 pm to 2 pm)

Phone calls to the Employee Health Clinic at 704-403-0550 will be rolled to the Northeast On-Site Clinic for our current clinic staff to answer calls.

If you need medical care:

  • Do NOT walk in to the Clinic. CALL the clinic first at 704-403-0550 or 704-403-6980.
  • You will be screened by phone and advised on next steps. You may also contact your primary care physician.
  • Virtual care is an option that may be recommended to assist with situations that do not require an in-person visit.
         * Virtual options from Atrium Health. Cost $25.
         * Tele-health options from Cigna. Tele-health appointments 24/7. Cost $55. Login, click "Connect Now" and select a tele-health option.
  • Health coaching remains available and will be conducted by phone. Contact Health Coach Kim Sbardella at 704-924-0860 for appointments/questions.

Modifications have been put into place to ensure well patients are not exposed to any illness within the clinics. Cabarrus County will reassess in early April.

The Clinic will still see sick patients, provide flu testing, triage any suspected COVID-19 patients to the best medical care solution for them and work with patients to ensure medication refills and medical needs are addressed expeditiously.

Direct questions to the Employee Health Clinic at 704-403-0550 or 704-403-6980.

CIGNA health insurance updates

Cigna has taken steps to help employees worried about COVID-19 find greater peace of mind with easier access to screening, testing, telehealth services and behavioral health support.

Cigna eliminated patient out-of-pocket costs for doctor-recommended COVID-19 diagnostic testing and waived customers’ out-of-pocket costs for COVID-19 testing-related visits with in-network providers, whether at a doctor’s office, urgent care clinic, emergency room or via telehealth, through May 31, 2020.

Virtual visit information

Cigna is making it easy for participating in-network physicians with virtual care capabilities to help Cigna customers who are chronically ill or immunosuppressed.

To begin a virtual visit, login at Click “Connect Now” and select a virtual option. Virtual visits cost $55.

With virtual care, you can:

  • Get medical virtual care 24/7/365 – even on weekends and holidays
  • Schedule a behavioral/mental health virtual care appointment online
  • Connect with quality board-certified doctors and pediatricians, as well as licensed counselors and psychiatrists
  • Have prescriptions sent directly to your local pharmacy

Fitness room closures and updates

All on-site fitness centers are closed until further notice, including the Government Center, Human Services Center and Sheriff’s Office fitness rooms.

However, some fitness opportunities will continue virtually:

  • Fitness instructor Angela Williams Hendrix is teaching 30-minute fitness classes on Mondays, Wednesdays and Fridays, streaming live on Facebook. To join, “like” the Rufty-Holmes Senior Center on Facebook and tune in for the following live class times:

    * 10 am dance fitness
    * 11 am cardio/weights HIIT

  • Fitness instructor Rashona Sharpless is teaching fitness classes virtually through Zoom on Mondays, Tuesdays and Thursdays at noon.

  • Yoga instructor Joanna Dudley is teaching yoga classes virtually on Tuesdays and Thursdays at noon on Facebook Messenger. For instructions on joining the virtual class, email Joanna at

  • Create a Walk Cabarrus campaign account and join the “Cabarrus County Wellness for Life” group to team up with or challenge other employees.

If you have questions or trouble accessing the virtual fitness classes, contact Johanna Ray at

Mental health resources

Employee Assistance Program (EAP): Employees and immediate household members have free, 24/7, confidential access to support and resources through the EAP for concerns relating to stress, crisis events, work-related issues and other challenges.

Contact an employee assistance professional at 800-633-3353.

Online Seminar: “Keep Calm and Carry-on – Maintaining Your Composure Amidst the Pandemic Panic” will be available at through the Work-Life Portal beginning March 21. The seminar will cover:

  • Strategies to tackle feelings of anxiety and stress
  • Practical techniques for working from home
  • Ways to address signs of panic in the workplace
  • Supporting your children
  • When to reach out for further help and support

Online Resources: There are resources about COVID-19 available now through the Work-Life Portal at New resources are being added on a regular basis. Most recent additions address the following topics:

  • Coping with working from home
  • Coping with having the kids off from school
  • How to talk to children about COVID-19

Additional resources

Child care needs survey: With the closure of public schools and many private schools and child care providers following that lead, Cabarrus County would like to collect general information on employee dependent care needs.

  • Complete the anonymous survey if you are dealing with a child care need situation.

  • Prudential retirement readiness virtual appointments: Virtual retirement readiness appointments are available through Prudential. Make an appointment to discuss contributions, account reviews and more.

    Schedule an Appointment with a Prudential Counselor

  • Hoopla and the Employee Digital Book Club: Employees have free access to Hoopla, a service provided by the Cabarrus County Library. All you need is your library card number to find thousands of free books, movies, music and more.

    For those who don’t have a library card, a temporary library card can be obtained, which can be used to access and check out digital materials.

    To join the Employee Book Club and chat with other employees virtually about the March book selection, Born to Walk, just log on to Microsoft Teams and join the public Teams group “Digital Book Club”.

  • Training opportunities on Neogov Learn: A number of free, online training opportunities are available to employees on Neogov Learn. Topics include Conflict Resolution, Mastering Microsoft Excel, Project Management Fundamentals and more.

    Follow these instructions to view the full list of trainings:

    * Visit the Application Portal and select the NeoGov application
    * Select “Learn” from the drop-down menu in the top left-hand corner of NeoGov
    * Select “Course Catalog” in the banner
    * Under Categories, select “Business Skills"
    * Click the “Enroll” button on the course you’d like to take
    * Select “Dashboard” in the banner to access the registered course
    * Select “Start” to begin course
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