March 19, 2020: Health, wellness and organizational updates

March 19, 2020: Health, wellness and organizational updates

Thank you for your continued patience as we navigate this evolving situation. We can get through this together.

Provided below are helpful and important organizational updates and resources:

AIM biometric screenings postponed

As of March 17, all remaining AIM screenings will be rescheduled in May. Employees will be notified as soon as dates are confirmed.

The final deadline to complete the health risk assessment survey is March 27.

If you have not done so already, complete the online survey. If prompted, enter username "cabarruscounty" and password "Goforhealth1!"

Employee Health Clinic modifications

Beginning March 19, the Employee Health Clinic will begin conducting patient visits by phone for certain conditions. These appointments will be scheduled with the patient’s consent during regular office hours.

The following appointments will be canceled and rescheduled for at least 90 days out:

  • All wellness exams/physicals
  • Annual/biennial occupational medicine exams (EMS physicals)
  • All spirometry and fit-testing

The following appointments will continue to be scheduled for in-person visits:

  • Urgent pre-employment physicals (EMS, Sheriff’s, Fire and Emergency Management).
  • Workers Compensation (initial injury evaluation will be in person, contact Clinic ahead of time for minimal exposure to sick visits. Follow-up visits will be determined on a case-by-case basis, and could be either in-person or phone visits.
  • Acute complaints that require in-person evaluation, such as: abdominal pain, bleeding, injuries more severe than a scrape, dizziness and headaches.
  • Acute issues with chronic illnesses that need in-person evaluation.

Additional appointments may be scheduled in person on a case-by-case basis per the provider’s discretion. These include:

  • Controlled chronic disease routine follow-up
  • Routine lab draws
  • Blood pressure checks
  • Prescription refills that require in-person visits

At this time, the employee health clinic is unable to test for COVID-19.

If you need medical care regarding other concerns:

  • Do NOT walk in to the clinic. CALL the clinic first at 704-403-0550.
  • You will be screened by phone and advised on next steps. You may also contact your primary care physician.
  • Virtual care is an option that may be recommended to assist with situations that do not require an in-person visit. Here are links to virtual and telehealth options from Atrium Health and Cigna. Virtual and telehealth options may come with additional fees.
  • Health coaching remains available and will be conducted by phone. Contact Health Coach Kim Sbardella at 704-924-0860 for appointments/questions.

These modifications have been put into place to ensure well patients are not exposed to any illness within the clinics. Cabarrus County will reassess in April.

The Employee Health Clinic will still see sick patients in the clinic, provide flu testing and triage any suspected COVID-19 patients to the best medical care solution for them. The EHC will work with patients to ensure medication refills and medical needs are addressed expeditiously.

Direct questions to the Employee Health Clinic at 704-403-0550.

CIGNA health insurance updates

Cigna has taken steps to help employees worried about COVID-19 find greater peace of mind with easier access to screening, testing, telehealth services and behavioral health support.

Cigna eliminated patient out-of-pocket costs for doctor-recommended COVID-19 diagnostic testing and waived customers’ out-of-pocket costs for COVID-19 testing-related visits with in-network providers, whether at a doctor’s office, urgent care clinic, emergency room or via telehealth, through May 31, 2020.

Virtual visit information

Cigna is making it easy for participating in-network physicians with virtual care capabilities to help Cigna customers who are chronically ill or immunosuppressed.

To begin a virtual visit, login at Click “Connect Now” and select a virtual option. Virtual visits cost $55.

With virtual care, you can:

  • Get medical virtual care 24/7/365 – even on weekends and holidays
  • Schedule a behavioral/mental health virtual care appointment online
  • Connect with quality board-certified doctors and pediatricians, as well as licensed counselors and psychiatrists
  • Have prescriptions sent directly to your local pharmacy

Fitness room closures and updates

All on-site fitness centers are closed until further notice, including the Government Center, Human Services Center and Sheriff’s Office fitness rooms.

However, some fitness opportunities will continue virtually:

  • Fitness instructor Angela Williams Hendrix is teaching 30-minute fitness classes on Mondays, Wednesdays and Fridays, streaming live on Facebook. To join, “like” the Rufty-Holmes Senior Center on Facebook and tune in for the following live class times:

         * 10 am dance fitness
         * 11 am cardio/weights HIIT

  • Fitness instructor Rashona Sharpless is teaching fitness classes virtually through Zoom on Mondays, Tuesdays and Thursdays at noon.

  • Yoga instructor Joanna Dudley is teaching yoga classes virtually on Tuesdays and Thursdays at noon on Facebook Messenger. For instructions on joining the virtual class, email Joanna at

  • Create a Walk Cabarrus campaign account and join the “Cabarrus County Wellness for Life” group to team up with or challenge other employees.

If you have questions or trouble accessing the virtual fitness classes, contact Johanna Ray at

Health, wellness and additional resources

  • Employee Assistance Program (EAP): Employees and immediate household members have free, 24/7, confidential access to support and resources through the EAP for concerns relating to stress, crisis events, work-related issues and other challenges.

    Contact an employee assistance professional at 800-633-3353.

  • Child care needs survey: With the closure of public schools and many private schools and child care providers following that lead, Cabarrus County would like to collect general information on employee dependent care needs.

    Complete the anonymous survey if you are dealing with a child care need situation.

  • Prudential retirement readiness virtual appointments: Virtual retirement readiness appointments are available through Prudential. Make an appointment to discuss contributions, account reviews and more.

    Schedule an Appointment with a Prudential Counselor

  • Hoopla and the Employee Digital Book Club: Employees have free access to Hoopla, a service provided by the Cabarrus County Library. All you need is your library card number to find thousands of free books, movies, music and more.

    For those who don’t have a library card, a temporary library card can be obtained, which can be used to access and check out digital materials.

    To join the Employee Book Club and chat with other employees virtually about the March book selection, Born to Walk, just log on to Microsoft Teams and join the public Teams group “Digital Book Club”.

  • Training opportunities on Neogov Learn: A number of free, online training opportunities are available to employees on Neogov Learn. Topics include Conflict Resolution, Mastering Microsoft Excel, Project Management Fundamentals and more.

    Follow these instructions to view the full list of trainings:

         * Visit the Application Portal and select the NeoGov application
         * Select “Learn” from the drop-down menu in the top left-hand corner of NeoGov
         * Select “Course Catalog” in the banner
         * Under Categories, select “Business Skills"
         * Click the “Enroll” button on the course you’d like to take
         * Select “Dashboard” in the banner to access the registered course
         * Select “Start” to begin course
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